Skip to content
Basic: 500 USD (400 €) per year
- Chat & email support
- Best effort 5×8 during European extended business hours (mon-fri, 9am CET – 9pm CET)
- Ability to give input on Agilefant’s development backlog
- Included in the Team plan
Standard: 2000 USD (1600 €) per year
- Everything from Basic
- Workdays max 12 hours initial response time during European extended business hours (mon-fri, 9am CET – 9pm CET)
- 2 times per year remote feedback session directly with the Agilefant developers
- Included in the Group plan
Premium: 5000 USD (4000 €) per year
- Everything from Standard
- Skype support as needed
- One installation validation/verification per year
- Ability to affect the priorities in Agilefant’s development backlog
- Workdays, max 6 hours initial response time
- Max 1 hour initial response time during European extended business hours (mon-fri, 9am CET – 9pm CET)
- Included in the Business plan
Ultimate: 20000 USD (16000 €) per year
- Everything from Premium
- Dedicated Technical Account Manager
- Direct telephone, Skype and chat support 24/7, max 30 minutes initial response hour
- Included in the Enterprise plan
